22 September 2017 - Our apologies again to our customers for our unexpected IT system downtime during this week. We are still unable to receive emails but can handle your orders or queries by phone - please call us on +44 (0) 1823 401205.  Please assume that we have not received any emails sent to us since Monday 18th September.  Thank you for your ongoing patience whilst our IT team work hard to fix the problem.

How to order - from kilos to shipping containers 

Ordering is straightforward:

Minimum order quantity, delivery and terms & conditions:

  • Our minimum order value is £50 and our minimum quantities per item are:

    • 500g for dried herbs, spices and botanicals

    • 5kg for freshly-harvested herbs

    • 100g for essential oils/liquids

  • Orders are normally packed and despatched within 5 working days

  • Our couriers DPD deliver next day to most UK mainland addresses

  • If you have an urgent order we can normally offer a priority packing and despatch service for an additional £8.50 plus VAT. This means that your order will be packed and despatched the same day, provided that we receive your order by 12 noon

  • Delivery is free of charge to most mainland UK addresses for orders over £300 from our published pricelist

  • All other quoted prices are EXW unless otherwise specified

  • We are happy for our customers to arrange collection with their own freight agents or couriers if they would prefer. Our opening hours and directions can be found here

  • The VAT status of each product is shown on the pricelist above


 
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